If you ever experience an emergency, you want to know who to contact right away. Have you ever tried to figure out which person/office to call or email to get the assistance you need? We do this each and every day, and sometimes call or email multiple people/departments before finally reaching the proper department/person!
To make things easier for you, we've compiled a list of some sample subjects, along with who to contact for each situation. Please refer to the list below, and keep it available for all your condo/HOA questions! When emailing your question, please make sure to provide us with your name and unit/address.
Concerns relating to any interior building or unit matter can be directed to your Condo manager. These include:
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I have a leak in my unit.
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The elevator is out of order.
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There's water in the garage.
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The gutters are falling.
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My window is broken.
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Someone is parked in my designated parking space.
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I have a furniture delivery.
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I'm redoing my kitchen, do you have recommendations for a contractor?
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My plumber/electrician/carpenter, etc. is coming, do I need to notify you?
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I'm moving. What steps do I need to take?
Condo I
Condo I
Condo II
Condo III
Concerns relating to common area maintenance and amenities can be directed to your HOA. These include:
- My street light is out.
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They forgot to mow my lawn.
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The irrigation line is leaking.
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Icy street/sidewalk.
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How do I get a guest pass for the pool?
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I lost my Port Lib ID, can I get another one?
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I'm leaving for vacation/business and have to park my car outside for 3 weeks, who do I notify?
HOA
Manager
Judith Vreeland
Number: 201-536-0116
Email: plhoagroup@gmail.com
judith.vreeland@fsresidential.com
HOA Sr. Property Administrator
Kim Soscia
Number: 201-536-0116
Email: plhoagroup@gmail.com
kimberly.soscia@fsresidential.com
Concerns when you're expecting guests or need general assistance, including:
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I've locked my keys in my apartment.
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I have a tow truck coming; my car won't start.
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I have pizza/food delivery at 2 AM (please add them to your Gate Access.net list). Gate Attendants will contact you directly via phone upon their arrival.
Gate Attendant
Rover Patrol
Post 1: Condo I
Number: 201-915-4580
Post 2: Condo II & III
Number: 201-395-9860